CAMBRIDGE, United Kingdom, May 20, 2004 - Users of KnowUK will now have access to the definitive guide to all welfare benefits and tax credits and how to claim them.

The Welfare Benefits and Tax Credits Handbook, published by Child Poverty Action Group (CPAG), is the latest invaluable resource to be added to ProQuest Information and Learning's unique online service. The handbook will complement the comprehensive collection of current, useful and UK specific reference information already available on KnowUK which librarians and library users can easily access.

An essential reference tool used by benefit claimants, lawyers, Citizens Advice Bureau, local authorities and advice agencies across the UK, this abridged edition of CPAG's Welfare Benefits and Tax Credits Handbook offers full coverage of: child tax credit and working tax credit; income support; jobseeker's allowance ; pension credit; housing benefit and council tax benefit; disability and incapacity benefits; the social fund; pensions; benefits and payments for maternity, paternity, adoption, children, students, people from abroad, bereavement, retirement etc. It also covers administration, and explains how to challenge decisions.

"A prime objective for CPAG is to ensure that people on low incomes claim their benefit and tax credit entitlements, and so we are delighted to collaborate with ProQuest in this way. Having the abridged Welfare Benefits and Tax Credits Handbook as part of the KnowUK service means that many more individuals will now have easy access to practical information designed to help them through the maze of regulations,” says Paula Twigg, CPAG Welfare Rights Manager.

CPAG's handbook is fully revised and updated in April each year, when benefit and tax credit rates and regulations are updated.

For further information or a free trial please visit www.knowuk.co.uk.

For further information or images, contact Gina Ghensi, Communications Manager , ProQuest, +44 (0) 1223 271 473 or email gina.ghensi@proquest.co.uk

About Child Poverty Action Group
CPAG promotes action for the abolition of poverty among children and families with children in the UK . CPAG works to ensure that those on low incomes get their full entitlement to welfare benefits and tax credits. CPAG's campaigning, lobbying and information work seeks to improve benefits and policies for low-income families, in order to eradicate the injustice of poverty.

To find out more – including details of membership schemes, training courses and publications contact: Child Poverty Action Group, 94 White Lion Street , London N1 9PF. Tel: 020 7837 7979; e-mail: staff@cpag.org.uk; website: www.cpag.org.uk

CPAG is a registered charity, no.294841.

About ProQuest
ProQuest creates specialized information resources and technologies that propel successful research, discovery, and lifelong learning. A global leader in serving libraries of all types, ProQuest offers the expertise of such respected brands as Chadwyck-Healey™, UMI®, SIRS®, and eLibrary®. With Serials Solutions®, Ulrich's™, RefWorks®, COS™, Dialog® and now Bowker® part of the ProQuest brand family, the company supports the breadth of the information community with innovative discovery solutions that power the business of books and the best in research experience.

More than a content provider or aggregator, ProQuest is an information partner, creating indispensable research solutions that connect people and information. Through innovative, user-centered discovery technology, ProQuest offers billions of pages of global content that includes historical newspapers, dissertations, and uniquely relevant resources for researchers of any age and sophistication—including content not likely to be digitized by others. Inspired by its customers and their end users, ProQuest is working toward a future that blends information accessibility with community to further enhance learning and encourage lifelong enrichment.

For more information, visit www.proquest.com or the ProQuest parent company website, www.cig.com.